Our company adopts the production method of receiving orders first and then making fresh products. According to the standard production process, the products you ordered will be shipped within 10 days ( except the two weeks before the New Year and other delivery peak periods ) . You can also call us during working hours to inquire, and we will check and reply to you immediately ~
《Fee Explanation》
※Taiwan Mainland - Free shipping for room temperature goods with a purchase of NT$3,000 or more, NT$170 will be charged for purchases below NT$3,000 ; free shipping for refrigerated and frozen goods with a purchase of NT$5,000 or more, NT$225 will be charged for purchases below NT$5,000.
※Taiwan outlying islands - Free shipping for purchases over NT$5,000. For purchases under NT$5,000, a shipping fee of NT$280 will be charged for room temperature products, and a shipping fee of NT$340 will be charged for refrigerated or frozen products.
※International delivery - shipping costs are calculated based on the delivery area.
※The free shipping threshold is limited by the official website and is limited to single-point delivery. If multi-point delivery is required, orders can be placed in batches.
※We cannot combine orders for cross-temperature products, and we cannot specify the delivery time for refrigerated products ( refrigerated temperature 3℃~7℃) and frozen products ( frozen temperature below -15℃ ).
※If the delivery address is temporarily modified, additional fees will be charged.
《Notes》
※Our company takes orders before production, please pay special attention to the waiting time for delivery.
※If the delivery cannot be made on time due to natural disasters or unexpected man-made force majeure, the customer will be notified to postpone or cancel the order.
※The product cannot be delivered to a PO box address. We will deliver to the designated address. If the recipient deliberately refuses to accept the package or no one is available to sign for it, the transaction will be considered completed.
※If you need to cancel an order in Taiwan, please notify us seven days before shipment. For overseas regions, please notify us ten days before shipment. If you cancel or refuse to accept the order without reason after shipment, you will be included in the blacklist of our company's channels.